Imagine yourself in your work area and one of your co-workers falls to the floor grasping at their chest. What would be your first reaction?
Perhaps the best reaction would be to ask that person about their condition and call 911 after determining the severity of your coworker’s situation.
While this is only a scenario, it underscores the importance of updating E911 records. The Emergency responders deploy to the building and office that the 911 database shows is the location the number was called from.
What is the E911 system? It is a database that manages all phone numbers on base with a location, giving dispatchers a prompt location and immediate response to anyone who dials 911 on base.
If you just moved offices from a different building and updates were not made to the system, the responders could go to the wrong building and your co-worker could be missing out on critical care. When you move offices ensure you notify your Cyber Security Liaison so the E911 Database can be updated with the most current information on the location of the phones in your office to include room and building number.
Follow these simple steps to complete a test for your Automated Number Identification and Automated Location Identification for Columbus AFB 911. First, contact the Emergency Communication Center at 434-2262. Once the dispatcher approves, hang up and dial 911. Stay on the line and the ECC will verify the address information that appears for your phone number.
If you need to update the phone’s address for an individual who has moved offices, notify their Cyber Security Liaison to put in a Comm Focal Point ticket with the physical address, building, room, telephone number, and user or position title. If there is no room number use the best description such as Flight Medical or Finance.
For more information contact the ECC at 434-2262.