JOINT BASE SAN ANTONIO-RANDOLPH, Texas -- A commander’s action phone line was activated by 19th Air Force Nov. 4.
The new line provides Airmen in the flying training community a direct avenue to the commander if they want to provide suggestions or to voice concerns they feel need to be addressed.
“It is without question that we know the professionalism, dedication and passion that happens every day across our flying training wings,” said Maj. Gen. Patrick Doherty, 19th AF commander. “We must cultivate a training environment and network that encourages conversations with everyone in our organization. For me, this includes listening and being prepared to address those conversations that are critical and uncomfortable in nature.”
Personnel are asked to use their chain of command to address and solve issues first. If working through the chain of command isn’t effective or a viable option, please call the action line number at (210) 652-1920 or DSN 487-1920. The phone line is available 24 hours a day. Each message will be responded to in a timely manner.
“The commander’s action line is your direct line to me,” Doherty said. “It is one more way we can make our flying training community a better place to work and live.”